Privacy Policy
Last updated: 26 October 2026
StudioE Beauty & Academy is based in Cleveland, Queensland. This policy explains how we handle personal information when you visit our website, contact us, join our email list or book our services.
For privacy enquiries, contact ellaschliebs16@gmail.com.
Information we collect
Depending on how you interact with us, we may collect:
Your name, email address and contact details.
Information you provide in enquiries or appointment bookings.
Relevant consultation information needed to assess treatment suitability, including previous treatments and reactions.
Your email subscription preferences.
Photographs or recordings where separately agreed.
Technical information about your website visit, such as your IP address, browser, device, pages viewed and referral source.
Please avoid including sensitive health information in general website enquiries. Relevant treatment information should be discussed through our consultation process.
How we use your information
We use information to respond to enquiries, manage appointments, assess treatment suitability, provide services and maintain relevant records.
If you subscribe to our email list, we use your information to send the updates you requested, including Academy launch news, education resources and offers. We also use website information to understand how visitors use our site and improve it.
Email subscriptions
Our email signup forms are provided through MailerLite.
Joining our waitlist subscribes you to the updates described on the form. Making an appointment or sending an enquiry does not automatically subscribe you to marketing emails.
You can unsubscribe using the link in our marketing emails or by contacting us.
Services we use
We use external providers to help operate our business, including:
Squarespace for website hosting, contact forms and website analytics.
MailerLite for email subscriptions and marketing.
Fresha for appointment bookings and related client records.
Gmail for email correspondence.
These providers process information needed to deliver their services and have their own privacy policies. Their systems may process or store information outside Australia.
We may also disclose information where required or permitted by law. We do not sell your personal information.
Cookies and website analytics
Our website uses Squarespace’s built-in functionality and analytics. Cookies and similar technologies may support website operation and collect information about visits.
You can manage cookies through your browser settings. Blocking some cookies may affect website functionality.
We have not added Google Analytics or Meta Pixel to this website.
Photographs and recordings
We seek separate permission for uses such as treatment records, student assessment, education or marketing.
Agreeing to treatment does not automatically give us permission to publish your photographs or recordings. Contact us if you wish to discuss or withdraw permission for future use.
Storage and retention
We take reasonable steps to protect personal information and limit access to people who need it for legitimate business purposes.
We retain information for as long as reasonably needed for its purpose and applicable recordkeeping requirements. When it is no longer required, we take reasonable steps to delete or de-identify it.
Access, corrections and concerns
You can contact ellaschliebs16@gmail.com to request access to or correction of your personal information, ask about deletion, or raise a privacy concern.
We may need to verify your identity before acting on a request. Some information may need to be retained for legal or recordkeeping reasons.
We will review privacy concerns and respond as soon as reasonably practicable. Where applicable, you can also contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy when our services or information-handling practices change. The latest version will appear on this page.